So, you’ve bought a Linksys WRT55AG Wireless A+G router, and now you’ve realized it doesn’t work properly. It drops the wireless connections on random intervalls, it suddenly refuses to open new connections to the outside world and it even crashes completely from time to time! The all round fix for these sorts of problems is always “Just update the firmware!”, but without a firmware update in sight you’re kinda stuck. But fear not! Follow these tricks to at least make this rubbish piece of… kit at least possible to use.
Hey! Stop dropping my wireless connection!
The dropped wireless connections was my first indication that things weren’t all like they should be. They came as a complete surprise too, since the WRT55AG was set up to replace its younger brother, the Linksys WRT54GS, which I had been running for months without a glitch (as soon as the firmware was updated). The 55AG however, would drop the wireless connection up to several times an hour even if the signal quality was excellent. This made it completely useless to do anything but surf the web, as the connection would be down for ~5 seconds while the IP-address was renegotiated through the DHCP-server and all TCP-connections would be broken. Try streaming video, playing games or even staying connected to MSN, IRC or ICQ-servers… Frustrating!
Well, even if this technically doesn’t stop the router from fumbling up the connection to your wireless adapter, it does make the connection drops really hard to spot. What you need to do is set the adapter’s IP, gateway and DNS-addresses manually, instead of relying on the DHCP-negotiation. These addresses are set either in your network adapters software or under the properties of your adapter in the Windows Control Panel -> Network connections -> Right click on the wireless adapter -> Properties, select TCP/IP and press the Properties button.
If you’re not sure what these addresses should be you can follow these instructions as long as you’re already connected to the router:
1) Log onto the router. This is done by opening a web browser and typing in the address http://192.168.1.1 if this hasn’t been changed in the router’s configuration. If it has, you can find the router’s address in Windows by pressing Start -> Run -> type cmd and enter -> ipconfig and enter. The “Default gateway” is your router’s address. The default password is “admin” with no username.
2) In the router’s web configuration utility, press Status -> Local Network. You should see something like this:
DHCP Server DHCP Server: Enabled
Start IP Address: 192.168.1.100
End IP Address: 192.168.1.149This signifies the lower and upper limits for the IP-addresses the router gives out through DHCP. Choose a random address between 192.168.1.2 and 192.168.99 (or *.150 - *.255) as your network adapters address. Mine's 192.168.1.64, with the subnet mask 255.255.255.0.
3) The "Default Gateway" should be your router's address, probably 192.168.1.1.
4) You can get away with setting the DNS server(s) to your router's address too, but I've seen certain Windows installations acting funny when this is done, refusing to look up several addresses at a time and stuff like that. If you experience such problems set the proper DNS addresses directly. You'll find these in the router configuration by once again pressing the "Status" tab. Under the "Internet connection" tab you'll find something like this:
DNS1: 217.13.7.140
DNS2: 217.13.4.24
DNS3: 217.13.4.24
It's usual to have several DNS-servers. The router supports three, your Windows adapter probably just two. Use two if your ISP supplies them.
There you have it. The router will still technically drop the connection from time to time, but instead of a several seconds long blackout and dropped TCP-connections you'll just experience a short latency burst.
Hello? Hellooo?
So, you just lost the ability to make new connections to the outside world and no web servers are resonding? But you can still use your local network and log onto the router via the web interface?
This can be "fixed" by logging onto the router, and selecting Status -> IP Renew under the "Internet connection" header. Or selecting Setup -> Save settings. Other selections probably work too. My guess: some buffer has gone full, and it's flushed when the router reboots. *sigh*
Hello?! Hellooooooooo?!
So, everything just stopped, and you cannot connect to the router. It's crashed. The lights on the router keeps blinking merrily like there's nothing wrong, but it's gone. Pull the plug, wait a minute, reinsert. Come to think of it, this is how I fixed my C64 when that crashed. No, wait a minute. That had a proper power switch.
In conlusion, if you're on the lookout for a 802.11a router, get something else. You might also want to check out the User Opinions at CNet's. If you already own one it can be learned to live with. Much like most diseases.
May 11, 2006 at 4:35 pm
That should be useful to someone. My question is: Why is it so darned difficult to make a decent wireless router? I still haven’t tried one I’m completely satisfied with!
June 3, 2006 at 2:14 am
I had it working for over a year fine – then -poof – random dropping. I chat with someone — upgrade firmware — now – NO wireless at all. WHAT THE HECK?
July 3, 2006 at 4:07 pm
Thanks for this tip. I hope this would reduce a lot of hassles resetting the router, until finally a new firmware comes out.
July 14, 2006 at 5:43 pm
Arrrggg … I have the same problems – I rma’d my first one because it seemed like it was overheating and rebooting. The second one is better – slightly – dropping wireless (sorta) and losing internet connectivity too. Too late now to do anything about it . What a piece of expensive junk. I wonder if there is open-source code to run on it? I might by a differnet router and just use this one as a Wireless-A access point.
April 26, 2007 at 1:34 am
I have to unplug and plug back in the power on this router several times a day because the connections stops, even though the lights say otherwise. I wish there was a fix for that, it’s damn annoying.
June 27, 2007 at 3:31 am
I feel your pain. Everything was running smoothly for a while. It has quickly turned into the worst router I have ever owned. Unpluging it, connections dropping, locking up, these have all turned into part of my routine for using my computer now.
Ironically, when I purchased the Router I went to CompUSA and bought the best router they had at the time; which turned out to be the WRT55AG.
I’ve bought the cheapest wireless routers in the past, and not to my suprise they didn’t work very well. When the time came to hookup my Xbox 360 wirelessly I bought one of, if not the most expensive router avilable.
I cannot believe how many people have had these same problems without Linksys doing something about it.
September 25, 2007 at 4:26 am
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November 16, 2007 at 6:24 am
[...] been growing more and more dissatisfied with my router. I won’t name names right now, but other have, too. It’s extra frustrating, since this is a router on the Official Microsoft XBox 360 Approved [...]
January 4, 2008 at 1:57 am
had the disconnect problem RIGHT OUT OF THE BOX. brand new, has the latest firmware (1.79), did the manual IP, gateway, DNS dealio as above, disabled uPnP, etc. etc. and still it craps out.
Linksys’s on-line help system is as useful as a toilet paper canoe during a flood. type in “how to stop router from disconnecting?” — which, after all the problems of the current generation of routers have had, should be a common question — and you’ll immediately get the runaround. firmware, interference, furniture, total eclipse of the sun, the fact that Hannibal from the A-Team smoked cigars, the number of soup cans in my kitchen, etc. etc.
Linksys knows there’s a MASSIVE problem with these routers, can’t fix it, and is just plain ignoring it. there should be a class-action suit. if Toyota sold cars with engines that randomly and regularly stalled during highway travel, there’d be heads rolling all over the place.
boo-urns! never buying Linksys again. i’m looking at you, Cisco!
February 28, 2008 at 1:00 pm
I have exactly the same problem on my Linksys Router. WAN connection just drops at the most inconvenient of times. At my office I have an old DLink with the same internet provied. The DLink has been on for almost 3 years without a dropped connection. I should have stayed with what was working instead of buying into the sales talk. Cisco who?
March 1, 2008 at 10:45 am
i’m a little hesitant to post this, as i’ve only had this solution for a short while. still putting it through its paces, but in the time since i’ve done this, the WRT55AG has not crapped out or locked up, and i haven’t had to unplug/disable.
this was after a second round of on-line chat with customer support. woman at the other end gave me a novel solution — CHANGING THE ROUTER IP. haven’t seen this solution anywhere before, but dammit, it seems to work!
1. Press the reset button at the back of the router for 10 seconds then power off for a minute. Power on then connect the computer to the port one of the router. Do not connect the modem to the router yet.
2. Launch an Internet Explorer and on the bar type in, 192.168.1.1 and hit enter. Leave the username blank and enter your password. The default password is “admin”, all lower case.
3. Click on the Security tab and uncheck the box for the Block Anonymous Internet Request and save the settings.
4. Go to the Wireless tab. Once you’re there:
a. Change your Wireless Network Name (SSID) from linksys to any name you want.
b. Save the settings.
5. After that, please go to the Wireless Security sub tab, and do the following:
a. Set the Security Mode to WPA
b. Enter the password you want for your router’s wireless network in the WPA Pre Shared Key. Take note of the WPA Pre Shared Key since you will use that to connect your wireless devices to the router.
c. Leave the rest to default.
d. Click on Save Settings.
6. Go back to the “Basic Setup” tab and look for the MAC Address Clone Sub tab and enable it.
7. Click on Clone My PC’s Mac then save the settings.
8. Go back to Basic Setup sub tab and change the Local IP address from 192.168.1.1 to 192.168.2.1 then click on Save Settings.
9. Connect the modem to the Internet port on the router. Shut down everything for 2 minutes.
10. Power on. (Starting from the modem then the router and lastly your PC).
March 4, 2008 at 9:19 pm
^^^ forget i wrote that.
spoke too soon. still craps out.
router sucks, period.
January 2, 2009 at 12:26 am
hi, i have the same problem, but i have try somthing :) i think the problem is the windows becouse i have live cd on some linux Opensuse i think, and surprise :) no more drops leeeeeeee. But the problem whit win is still here, so i will try vista too. Win suckssssssssssssssssssssssssssssssss! download some live cd linux, burn it, no need to instal it, just boot and you will see thet yor routers are just fine ;) i will write note on microsoft for this lol
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